At Dunder Casino we take the protection of player information seriously. Our approach focuses on handling personal and financial details with care to support a secure gaming environment for everyone in New Zealand.
The Information We Collect
We gather details when you create an account as part of the registration process. This includes information needed to set up your profile and manage your gaming activity. Financial information is also collected to handle deposits and withdrawals through methods such as Visa, Mastercard and Skrill.
Verification steps may require additional documents to meet regulatory standards. These help confirm your identity and ensure compliance with our license obligations under the Malta Gaming Authority and UK Gambling Commission.
How We Use Your Data
Your information supports account management and the processing of transactions. We use it to complete withdrawals and maintain the smooth operation of your player profile. Data also assists in fraud prevention efforts and meeting legal requirements tied to our regulatory licenses.
Account details help us respond to your requests and keep services running as expected. We limit use to these core purposes without extending beyond what is necessary for operations.
Data Sharing & Third Parties
Information may be shared with parties that support casino functions, including payment processors and game providers. Regulatory bodies connected to our Malta and United Kingdom licenses may receive data where required by law.
We do not expand sharing beyond these operational needs. Third-party involvement stays focused on delivering services and fulfilling compliance duties.
Data Security & Retention
Security measures are in place to safeguard information during storage and transfer. Retention follows requirements from our regulatory licenses to ensure records remain available for necessary periods.
We keep data only as long as it serves the purposes outlined or meets legal obligations. Practices align with standards expected in our operating jurisdictions.
Your Privacy Rights & Contact Info
You can request access to your information or ask for corrections through our support channels. Deletion requests are handled in line with applicable rules from our licenses.
Contact our team via live chat or email between 11am and 11pm for assistance with privacy matters. Support is available to address questions about how your data is managed.